Citrix Receiver: The configuration manager cannot be initialized
Today I would like to describe you an interesting problem I had during my last receiver deployments. The start of the installation always failed with the message:
The configuration manager cannot be initialized.
After removing all old Receiver Installations the error still occurred. I cleaned up the registry and file system and removed everything which contained Citrix – but still the same error.
The next step was to use the Citrix Receiver Clean-Up Utility (CTX137494) – normally this tool removes everything related to old Receiver or Online Plugin Versions. But this time this didn’t fix the problem – after using the tool the same error was displayed like before. Time for a more intensive debug and check with procmon which files and registry keys are accessed during the setup start. And there it was – the setup tried to access the following registry key:
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\9B123F490B54521479D0EDD389BCACC1
I removed the complete registry key and tried again to install the receiver – this time the setup started without any error messages and I was able to install the receiver.
thank you!
wow! thanks!!!
I have been searching forever to find a solution!
You have been a LIFE SAVER since even Citrix had not provided a solution.
You’re welcome 🙂
That worked for me. Thanks
Thank you! Confirmed that it`s working! Your are a clever guy.
Thank you!!
me toooo… you are my saviour..I’ve been waiting for this resolution about a year..thanks dude..
Super Tipp, danke!!! Unglaublich, was sich Citrix da leistet…
Thanks man!! It saved my life 🙂
Thank you….ditto on previous comments.
Thank you for this fix, worked perfectly
Amazing, thank you so much!!!!!
It as fix my problem too
I have citrix receiver enterprise 13.4
Thnak You! It worked fine for me.
Thank you so much!